Contact information

Contact Information Policy — Save Your Hair

Primary Contact Method

The primary and official channel for customer inquiries, order-related questions, and general correspondence is email. Customers may reach Save Your Hair LLC at orders@saveyourhair.shop. All emails are reviewed and answered by our team; Save Your Hair LLC does not offer live chat, SMS, or telephone support at this time.

Response Time

We aim to respond to all customer emails within 48 hours. Response times may vary during periods of high order volume, holidays, or promotional campaigns.

Social Media Channels

In addition to email, Save Your Hair LLC maintains a presence on the following platforms for brand updates, product content, and marketing purposes:

Facebook: facebook.com/share/1BCeTSTYoB

Instagram: instagram.com/save.yourhairofficial

YouTube: youtube.com/@saveyourhair

These channels are intended primarily for informational and promotional content and are not guaranteed channels for customer service inquiries; for order-related or account-specific matters, customers are encouraged to use email as the official point of contact.

Business Entity Reference

For legal identification purposes, this website is operated by Save Your Hair LLC, as detailed in the Legal Notice Policy. Contact via the email address above is considered official correspondence with the Company.

Language of Communication

Customer support is provided in English, as the website and its services are directed exclusively at customers in the United States.

Updates to Contact Information

Save Your Hair LLC reserves the right to update or change its official contact channels, including email address or social media handles, at any time. Any such changes will be reflected on this page along with the date of last update.

Last updated: 04.08.2026